STORE PICKUP

Items purchased through our online store can be picked up in one of our store locations in Copenhagen, usually within 24 hours of purchase. We will send you an email confirming your items are ready for pickup. Orders can be collected during our regular business hours.

'Made To Order' and 'Heavy & Oversized Goods' can also be picked up from our store locations. Items must be retrieved within 7 business days of their arrival to the DANSK shop. After 7 business days, the items will be sent to our remote warehouse. This costs a one-time fee of DKK 350,- + 3% of the price of the items per month as storage fee. 

SHIPPING

At DANSK we strive to process your order as quickly and carefully as possible within 24 hours. Once your order has been processed we will notify you to let you know when your order has shipped and provide the tracking number.

Damaged goods during transport. It is important that you always check your package upon receipt. Refuse receipt if the item is clearly damaged during transport. If you have received the package and one or more of your goods are damaged during transport, you have a duty to inform us within 48 hours. If receipt is not refused, or information about transport damage isn’t submitted within 48 hours, you are liable for the item YOURSELF. Please inform us and and send photo documentation of the damage by email to hello@danskmadeforrooms.dk

If you are not home at the agreed time and we have to schedule a new delivery, a delivery fee will be charged for the extra delivery.

DENMARK ORDERS
  • Free Postbox Shipping of orders over DKK 1.000,- (1-3 business days)
  • Home Delivery from DKK 65,-
  • Office Delivery from DKK 39,-

Shipping prices will be calculated at checkout.

*'Heavy & Oversized Goods' does not qualify for free shipping.

If you do not collect your package at the pickup point and the package is sent back to us, a return fee will be added. And if we have to schedule a new delivery, a delivery fee will be charged for the extra delivery.

LOCAL DELIVERY
  • From DKK 350,-

Shipping prices will be calculated at checkout.

For especially 'Made To Order' items and for 'Heavy & Oversized Goods' we offer local delivery to the curb side, which means the item is delivered as close to your home on a paved surface as possible.

We will contact you and confirm the delivery date and time with you, up to a week before delivery takes place.

If you are not home at the agreed time and we have to schedule new delivery, a delivery fee will be charged for the extra delivery.

EU ORDERS
  • From DKK 60,-
  • 3-5 business days

Shipping prices will be calculated at checkout.

If you are not home to receive your package or if you do not collect your package at the pickup point and the package is send back to us, a return fee will be added. And if we have to schedule new delivery, a delivery fee will be charged for the extra delivery.

INTERNATIONAL NON-EU COUNTRIES
  • From DKK 200,-
  • 5-10 business days ex. custom handling 

Shipping prices will be calculated at checkout.

Delays may occur when shipping outside the EU due to customs expeditions.

If you are not home  to receive your package or if you do not collect your package at the pickup point and the package is send back to us, a return fee will be added. And if we have to schedule new delivery, a delivery fee will be charged for the extra delivery.

Questions about this? Email us.